What is MyAflac?

MyAflac will help make your life a little simpler. It’s secure and easy to use, so you have more time for living the life you love.

Here’s what you can do on MyAflac:

View and manage your policies

File claims and view claims status

View status changes made to your policy

Enroll in Aflac Always

View your agent's contact information

Managing Your Policy

We’re here to make managing your policy easy. Sometimes, it helps to have a little direction before jumping in.

Change a beneficiary

A beneficiary is someone you designate to receive possible payment due to your will, life insurance policy, annuity, trust or other contract. To change a beneficiary, simply:

• Log into MyAflac.com.
• Click on 'My Policies'
• Click on 'Policy Summary/Forms/History' for the policy on which you would like to make changes.
• Click on 'Change Beneficiary Online' in the right-hand section under 'Online Policy Changes'.

Add or remove someone from your policy

• Log into MyAflac.com.
• Click on 'My Policies'
• Click on 'Policy Summary/Forms/History' for the policy on which you would like to make changes.
• Click on 'Add Person' in the right-hand section under 'Make Policy Changes'.

To remove someone:

• Log into MyAflac.com.
• Click on 'My Policies'
• Click on 'Policy Summary/Forms/History' for the policy on which you would like to make changes.
• Click on 'Remove Person Online' in the right-hand section under 'Online Policy Changes'. .

Change your name

• Log into MyAflac.com.
• Click on 'My Policies'
• Click on 'Policy Summary/Forms/History' for the policy on which you would like to make changes.
• Click on 'Change Name Online' in the right-hand section under 'Online Policy Changes'.

Order a policy ID card

• Log into MyAflac.com.
• Click on 'My Policies'
• Click on 'Policy Summary/Forms/History' for the policy on which you would like to make changes.
• Click on 'Order Policy ID Card' in the right-hand section under 'Make Policy Changes'.

Reinstate a policy

• Log into MyAflac.com.
• Click on 'My Policies'
• Click on 'Policy Summary/Forms/History' for the policy on which you would like to make changes.
• Click on 'Reinstate Policy' in the right-hand section under 'Make Policy Changes'.

Signing up for Direct Deposit

Direct Deposit makes life easier, but with Aflac, it’s even better. Direct Deposit is the fastest way to get claims deposited.

• Log into MyAflac.com.
• Click on 'Direct Deposit' and follow the steps.

Understanding Your Policy

What does that word mean?! Sometimes insurance industry lingo can be hard to understand, but never fear! We’re here to unpack all the terms for you.

Understanding Your Policy

What does that word mean?! Sometimes insurance industry lingo can be hard to understand, but never fear! We’re here to unpack all the terms for you.

Protect your benefits with Aflac Always®

When you enroll in Aflac Always®, your benefits are protected through automatic payments even if you change jobs, retire, or if your employer stops providing payroll deductions for your premium or you retire.

Customer center roadmap

About MyAflac

Filing a Claim

Additional Resources

Giving Back

© 2024 AFLAC INCORPORATED

Except in New York, individual insurance and group dental and vision insurance is offered by American Family Life Assurance Company of Columbus. In NY both group and individual coverage is offered by American Family Life Assurance Company of New York. Group policies are offered by Continental American Insurance Company (CAIC). CAIC is not licensed to solicit business in New York, Guam, Puerto Rico or the Virgin Islands. In CA, CAIC does business as Continental American Life Insurance Company (CAIC NAIC 71730)

Dental and Vision plans are administered by Aflac Benefit Solutions, Inc.

Aflac Worldwide Headquarters | Columbus, GA

Aflac Group | Columbia, SC

American Family Life Assurance Company of New York | Albany, NY

Aflac’s Premium Life, Absence and Disability Services are available in all states, except Puerto Rico, Guam or the Virgin Islands, and are offered by Continental American Insurance Company (CAIC). Self-funded plans and absence services are administered by CAIC in all states but NY. In NY, self-funded plans and absence services are administered by and insurance is offered by American Family Life Assurance Company of NY. Administrative services are not insurance and are not considered legal advice. Products may not be available in all states and may vary depending on state law.

Direct to Consumer Business is underwritten by Tier One Insurance Company, doing business as Tier One Life Insurance Company in California (Tier One NAIC 92908)